Privacy Policy for Lone Star Senior Care
Introduction
Lone Star Senior Care is a caregiver matching and referral service. We do not provide direct medical care. We match clients with independent contractors who are responsible for their own insurance, taxes, and professional conduct. All information collected through our intake forms is handled in accordance with HIPAA standards and used solely for the purpose of matching clients with appropriate caregivers.
Lone Star Senior Care does not share personal information with third parties except as required by law or as needed to facilitate care matching with client consent. Data may be anonymized for aggregate analysis in compliance with HIPAA.
At Lone Star Senior Care, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our senior medical clinic.
Information We Collect
We may collect the following information when you contact or engage with our clinic:
Full name, phone number, email address, and mailing address
Health-related details relevant to care and service
Insurance and payment information
Appointment history and communication records
How We Use Your Information
The information collected is used to:
Schedule appointments and provide medical services
Communicate with patients and caregivers regarding care plans
Verify insurance and process billing
Enhance our services and support patient needs efficiently
Protecting Your Information
We implement secure administrative, physical, and technical safeguards to protect you information against unauthorized access, misues, or loss. Only authorized personnel have access to sensitive data for legitimate purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer services is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
The information collected is used to:
Request access to your personal and medical information
Ask for corrections to inaccurate or outdated records
Request that certain data be removed, where legally permissible
Updates to This Privacy Policy
We may update this Privacy Policy as needed to reflect changes in practices or regulations. All updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
Phone: (713) 454-4710
Email: [email protected]
Effective Date
This Privacy Policy is effective as of June 2, 2021.
Lone Star Senior Care is a referral and caregiver-matching service operating under American Senior Care Network, LLC (dba Lone Star Senior Care), headquartered in Houston, Texas. All caregivers are independent contractors. We comply with all state and federal laws, including HIPAA. Information submitted is secure and will never be shared without consent.
©2025 American Senior Care Network, LLC (dba Lone Star Senior Care)
1942 W Gray St., #100, Houston, TX 77019
Phone: 713-545-4710 • Email: [email protected]
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© 2025 Lone Star Senior Care. All rights reserved. Lone Star Senior Care is a caregiver matching service and not a licensed home health or medical provider.
All data is managed in accordance with HIPAA where applicable. EIN: 99-4536193. | Texas Registered Entity #805659487.